Technical Authoring

Excellence in technical authoring is about understanding requirements, applying well-honed skills and using the most appropriate tools to effectively convey information. Documentation, from the simplest hard copy to the most elaborate interactive technical document (ITD) databases, should be more than just an add-on to your product or service.  Instead, it should go deep into the heart of your organisation’s relationship with its clients.

Piper Group authors bring a massive range of skills to documentation challenges.  Because we have been in the business for many years, we have authoring experience across many different types of technical and commercial documentation.

Whether final output is required as hard copy or the latest electronic media, members of our team will have had the required authoring experience. Additionally, as developers of bespoke and customised software applications, we not only use technical authoring tools but also develop them to meet new industry requirements.